It's not babying people to assist them. It's quite ignorant to treat new users with contempt though and I bet you anything that a mammoth proportion of theRat's posts here are "Use the search engine".
The user that started this thread has been here ONCE. theRat's response, like many of his other similar ones is ignorant and contemptable and a complete insult to the intelligence of those better equipped to answer the users question in the proper way.
To reply directly to your post, when I sit in the help channel on my network and I am presented with a question, and the answer is also in the services help files, I will answer the question and then after making sure the user understands that, I will then show them HOW TO USE ChanServ, HelpServ, NickServ help files.
Inline with theRat's long-standing approach to the use of this board, I could just tell every user "Bugger off and read the help files" but that would completely defeat the purpose of having a help room to begin with.
For the record, I quite proudly have never (if my memory serves me correctly) answered a single question here with "Use the search", and I never will.
