1. its not a good idea to put your email addy on an open forum. there are bots that troll looking for them to spam. if you would like, i'll be glad to remove it for you.
2. there are a lot of things that can effect resume, and tons of posts about it here. the problem may not be on your end, but on the senders end. you can find them by using the search feature and set it to "all forums" and expand the date range, using resume as your search term. i'd suggest reading
this thread 
