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Scanner Driver #53262 10/10/03 06:47 AM
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CyBot Offline OP
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Hey, if anyone knows how I can get a driver for a scanner (Genius ColorPage-Vivid Pro 2) or how to install it using windows 98 with an inf file or something please post a reply, I'm using the installer CD and it doesn't work, i went to the site and downloaded another installer, that also DID NOT work.


The blue monkey is out of its barrel...
Re: Scanner Driver #53263 10/10/03 08:04 AM
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CyBot Offline OP
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The program f**ks up and tells me theres an error and I HAVE to close it, heres the details of the error:


INSTALL caused a general protection fault
in module SETUP.EXE at 0001:0000551e.
Registers:
EAX=00025516 CS=408f EIP=0000551e EFLGS=00000246
EBX=00000288 SS=466f ESP=00005c4c EBP=00005c50
ECX=0002124d DS=48df ESI=0002b640 FS=05e7
EDX=8160408f ES=0827 EDI=00025cd0 GS=060f
Bytes at CS:EIP:
8e d8 8b 46 0c 2d 10 01 74 06 48 74 45 e9 a7 00
Stack dump:
b64048df 11bc5c70 0bb01927 077a0003 0ba00019 b6405cd0 178750e8 408f5516 466f1162 9e9d5c9f 0bb017af 077a0003 0ba00019 00025cd0 00025cd8 032848df


The blue monkey is out of its barrel...
Re: Scanner Driver #53264 10/10/03 12:07 PM
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SergioNL Offline
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Re: Scanner Driver #53265 10/10/03 12:35 PM
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CyBot Offline OP
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Okay, i've searched for it on google already...
I need the actual inf or exe file site... i've already tried the mother site.


The blue monkey is out of its barrel...
Re: Scanner Driver #53266 10/10/03 04:16 PM
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LocutusofBorg Offline
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This is a mirc help forum. Your questions is totally and completely off topic here,. If you cannot find what you want on google, you have the following options:

1] goto the manufacturer's website and find it there.
2] goto the manufacturer's website and contact their tech support via email or form
3] place a phonecall to the manufacturer's callcenter
4] goto the store where you bought it and ask there
5] buy another one

PS: and before you say this is a 'general discussion' forum, this forum is a forum to "talk about IRC, mIRC, and other general topics" - this is not a general topic.


DALnet #Helpdesk
I hear and I forget. I see and I remember. I do and I understand. -Confucius
Re: Scanner Driver #53267 10/10/03 05:05 PM
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CyBot Offline OP
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yes... sir. er.. willow.. er.. ma'am... er ... d'oh!

-
Quote:
edited
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I went to the site, email tech support... to no prevail, i can't call them they're in a different country, i dont know where the thing was purchased (and before you say ask, it fell out of the sky)...




Last edited by CyBot; 10/10/03 05:08 PM.

The blue monkey is out of its barrel...
Re: Scanner Driver #53268 10/10/03 05:21 PM
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LocutusofBorg Offline
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You can always call other countries -- that's why there's international acces codes. Alternatively, usenet is an unlimited source of knowledge, as long as you ask in the right group.

Manufacturer's websites always provide the latest drivers for their hardware, so it has to be there. If it isn't, they are not supporting the hardware anymore, and you're pretty much on your own then.


DALnet #Helpdesk
I hear and I forget. I see and I remember. I do and I understand. -Confucius