Unfortunately the only thing in my area is verizon. I live in the boonies. Just an update, I read back the part of the user policy to the Executive Relations ladies voice mail and today she left me another message saying that they just don't support the software. At this point I really really am sure they just don't know what they are talking about at all and just throwing words at me. They could just say " Hey.. we just don't like it.. sorry" and I'd get over it. Instead they just keep lying.. which makes me angry. When I find an isp that's in this area I will switch asap lol.. no doubt about that!!