ok i was just there. as i thought,nothing was there that you described. and the thing you mentioned,router manual,i never recieved one. when he came and set it up and stuff i saw the box it came i and i saw a CD and instruction book but he never left it with me. i told comcast that twice but they never acted on it,or if they did they acted like it was not necessary. So i am just stumped on what to do frown