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Re: Ip blocking DCC #165659 02/12/06 10:25 AM
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billythekid Offline
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damn dude, what did he ever do to you?!


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Re: Ip blocking DCC #165660 02/12/06 10:40 AM
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Morien Offline
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My experience would be not only do they not know, they don't care.

Re: Ip blocking DCC #165661 02/12/06 11:12 AM
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Monkeh Offline
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one other thing, if bt recognise the fault, how come its not on there fault page, or fault phone line?.

im talking about : http://help.btinternet.com/yahoo/help/servicestatus

Last edited by Monkeh; 02/12/06 11:15 AM.
Re: Ip blocking DCC #165662 02/12/06 11:49 AM
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Morien Offline
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I think because they don't perceive it as a fault. Remember they intended to implement a system to monitor and block IRC commands.

http://www.scmagazine.com/uk/news/article/600227/hackers-switch-web-control-zombie-pcs/

Re: Ip blocking DCC #165663 02/12/06 02:37 PM
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Monkeh Offline
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tech said he had relayed all the info to the engineers today, and has verified its nothing on my computer which is the issue, he said it should be fixed within "4-5" working days, and i should hear from them within that time, i guess only time will tell frown

Last edited by Monkeh; 02/12/06 02:38 PM.
Re: Ip blocking DCC #165664 04/12/06 07:07 AM
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StickyMicky Offline
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Hi, this is what i receaved on the 28th of Nov when i registerd the "fault"

Quote:
Response (R ..Prabhu Ramkumar) 11/28/2006 11:23 PM
Dear Mr Owens,

Thank you for your e-mail dated 28th November 2006, your e-mail has been logged under the reference number 061128-005325.

I understand from your e-mail that you are facing issues with your iRC client. I also infer that you are unable to use the dcc functions. I further infer that you have not changed any settings in your computer. I understand your concern.

Please note that we deal with issues related to broadband only. This issue seems to be related to your computer. Hence, I request you to contact the computer vendor for further assistance.

Thank you for using BT Total Broadband.

Prabhu
BT Total Broadband Support Team.


i replied with a link to this thread and receaved no response at all!??!!

Re: Ip blocking DCC #165665 04/12/06 09:56 AM
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Monkeh Offline
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they said the same thing to me the first time.....

Re: Ip blocking DCC #165666 04/12/06 10:37 AM
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DaveC Offline
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Quote:
I understand from your e-mail that you are facing issues with your iRC client. I also infer that you are unable to use the dcc functions. I further infer that you have not changed any settings in your computer. I understand your concern.

Please note that we deal with issues related to broadband only. This issue seems to be related to your computer. Hence, I request you to contact the computer vendor for further assistance.


You really have to admire them for there responce, they read what you say, likely pasting it back changing things from "i have this problem" to "you have this problem"

They then make a completely lame statment like suggesting its not there problem, and you should contact someone else who it really really isnt related to them.

Keep the email, and refuse to pay your bill, stating that the helpdesk support supplied as part of your service was being deliberitly missleading and had the intention to attempt to cost you money by suggesting you contact your pc vendor for support on a matter unrealted to them.

Actually dont bother about it, just send BT a cancellation Email, stating due to service failure of BT you are terminating service and going with a reliable company, and you well be telling everyone you ever meet what a load of dirt bags they are for lying to you, and thank you have a nice day. smile

Re: Ip blocking DCC [Re: DaveC] #165995 05/12/06 11:26 AM
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Fubar162 Offline
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I heard that if you encrypt your connection using ssl then you can do dcc chats and transfers etc.
Ive tried this and it I cant manage to get mirc to use ssl.
The weird thing is that I have been happily xdccing for ages and tried to dcc the other day using an fserve but it didnt work as detailed before hand.
Thanks

Re: Ip blocking DCC [Re: Fubar162] #166115 06/12/06 03:31 PM
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Kid_Ying Offline
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DCC is working for me now... Lets hope it stays working smile

Re: Ip blocking DCC [Re: Kid_Ying] #166120 06/12/06 05:52 PM
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Monkeh Offline
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well, earlier today BT phoned me, and said it should be working now, so i tested it, and it worked, and is still working as i type this message, will update this thread if it doesnt work, can other people verify is theres is working now also?

Re: Ip blocking DCC [Re: Monkeh] #166127 06/12/06 08:58 PM
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w1ngnut Offline
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mine working again !

Re: Ip blocking DCC [Re: w1ngnut] #166129 06/12/06 10:45 PM
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billythekid Offline
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not me, i'm still broken...

frown


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Re: Ip blocking DCC [Re: billythekid] #166130 06/12/06 10:49 PM
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ashton Offline OP
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At least I'm not dropping the connection though still can't dcc

Re: Ip blocking DCC [Re: ashton] #166133 06/12/06 11:41 PM
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ashton Offline OP
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Due to all the messing about with my settings by BT my Norton Firewall settings had been changed, set correctley now & I am at last able to dcc.

Re: Ip blocking DCC [Re: ashton] #166170 07/12/06 12:01 PM
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Monkeh Offline
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another update, allthough my irc appears to be working, bt phoned me this morning, and said they had found a blockage on the network which should be resolved in 4-5 days, anyway i wasnt in so my mother took the call, and said there phoning back next tuesday when the issue is resolved, to give me more details.

Re: Ip blocking DCC [Re: Monkeh] #166203 07/12/06 07:42 PM
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Monkeh Offline
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mine stopped working again....

Re: Ip blocking DCC [Re: Monkeh] #166204 07/12/06 07:45 PM
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Kid_Ying Offline
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Mines stopped working again frown

Re: Ip blocking DCC [Re: Kid_Ying] #166209 07/12/06 07:56 PM
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Morien Offline
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Anyone had any further updates on this issue from BT? I've never even managed to get them to the point of admitting its them!

Re: Ip blocking DCC [Re: Morien] #166213 07/12/06 09:11 PM
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Monkeh Offline
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yes, they told me there was a fault on the network, something was blocking something bla bla, it should be fixed within 4-5 days, and there gonna phone me next tuesday

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