Quote:

And thirdly, words like "please" and "thank you" are often helpful - all of the board users/helpers are unpaid volunteers, and no-one likes being ordered about by a stranger...


From my previous post:

Quote:

First of all, typing in all capital letters is considered shouting, please try to refrain from that.


If you look at the boldfaced text, you will notice that I did say please. I don't think a thank you is in order unless the user has acknowledged it. I realize that board members are unpaid volunteers as I have been here for a while to know this. I did not order anyone to do anything. I asked in what is considered to be polite.

If I was ordering anyone anything, It would probably go something like this: "Go get your vision checked please. Thank you!" grin