If you were, would you be more polite? Sometimes when I call tech support people I can almost FEEL them holding back a scream along the lines of "READ THE MANUAL YOU JERK."
I probably deserve it since half my problems are made up so I can piss them off. Hey, I'd be glad of callers and such to keep me from getting bored. `sides, its what HP and Linksys get for having products that aren't flawless.
