Yes that is correct. But if they type hey or hello as a newcomer or oldcomer it basically forbids them from using the command hello until away mode is turned off and then on again. The reason for this is so that people who are already aware that the streamer is away aren't getting spammed because they are trying to say hi to someone else. So basically if I type hello the bot replies once to that specific user if away mode is activated, otherwise it doesn't reply unless they are new to the stream after away mode has been activated.