And if no one ever says to search the forum, then people will continue to ask questions that are answered hundreds of times (or even tens of times) and we'll have a LOT of basically duplicate posts that just make finding the correct answer that much more difficult. Also, I'm sure most of us don't really want to search the forum FOR someone. I don't use Zone Alarm -- I'd never use it no matter what -- so that would require searching the forum for the exact method for that firewall... the same thing the OP should be doing.