Fox : I am Citibank Gold credit card in Thailand bangkok office.
Donkey : You had bad service?
Fox ; YES,They contact me last week for up-grade my credit card to Platinum.
Donkey : They need any document?
Fox : Yes,They told me to sent only 1 ID card.
Donkey : What going on?
Fox : They cancel my application today and told me that i not sent trade document.
Donkey : Oh jesus! Why they work like this?
Fox : Because this is Citigroup standard.
