Mite be you, or someone within the same ip range could be causing the problem, but you will need to contact the kline team at email@example.com
or visit their website at http://kline.dal.net/
in order to resolve this. It could be that something in your mask just matches a known string, like for example the part before the @ in your mask has certain characters (like ^ or _) or follows a known thingie like all caps, or alternating caps and lower case (cHiCkEn). Include the msg you see in your email, and explain what you have done to check your system.